Some of the Services may be subject to additional posted conditions. Your use of those Services is subject to those conditions, which are incorporated into these Terms by reference. In the event of an inconsistency between these Terms and any additional posted conditions, the provisions of the additional conditions shall prevail. When making purchases and payments, you will be redirected to a payment site.
At that point, the terms and conditions of the payment site shall prevail and the legal obligations, protections and terms exist between you and the pay site. F will have no liability for damages or any type of loss whatsoever arising from your use of this site. These Terms shall be governed by and construed in accordance with the laws of England and Wales.
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Disputes arising shall be exclusively subject to the jurisdiction of the courts of England and Wales. If these Terms are not accepted in full, you do not have permission to access the contents of this website and therefore should cease using this website immediately. Action should not be taken without obtaining specific advice. Your use of this website is at your own risk. Whilst we use reasonable efforts to include accurate and up-to-date information on this website, errors may occur.
We do not accept liability for errors, omissions, actions or decisions based on information contained in this website nor any loss, damage or liability suffered whether in relation to your computer, software, data or otherwise as a result of its use or your reliance upon it. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.
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You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Whilst we try to keep our anti-virus software up-to-date, we do not warrant that this website, its servers, downloadable files or e-mails which may be sent by us, are free from viruses or other harmful components. You are responsible for maintaining your own protection against any form of destructive content. We will not be held liable in any way for any code, messages or similar that does any damage.
You must not introduce or attempt to introduce any virus or other contaminant to this website or any of its software or systems, or in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of this website, its software or systems.
We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice: Restrict, suspend or terminate your access to all or any part of our Services; Change, suspend or discontinue all or any part of our Services; Refuse, move, or remove any content that is available on our site; Deactivate or delete your account and all related information and files in your account; Establish general practices and limits concerning use of our site.
You agree that we will not be liable to you or any third party for taking any of these actions. If we request registration information from you, you will provide us with true, accurate, current and complete information.
You will promptly update your registration to keep it accurate, current and complete. If we issue you a password, you may not reveal it to anyone else. You may not use anyone else's password. You are responsible for maintaining the confidentiality of your accounts and passwords. You agree to immediately notify us of any unauthorised use of your passwords or accounts or any other breach of security.
Without limiting the foregoing, you agree that you will not use our site to take any of the following actions: Defame, abuse, harass, stalk, threaten or otherwise violate the legal right of others; Publish, post, upload, email, distribute or disseminate collectively, "Transmit" any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful content; Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, our site, any software or hardware, or telecommunications equipment; Restrict or inhibit any other user from using and enjoying any public area within our sites; Collect or store personal information about other end users; Interfere with or disrupt our site, servers or networks; Use your profile on the site, the forums, chat room or any other publicly viewable part of the site, to advertise or promote a commercial entity, i.
Take any action that imposes an unreasonably or disproportionately large load on our infrastructure. Engage in any illegal activities Mass-messaging "Spamming": We reserve the right to block the messaging function, or fully delete the member profile, of any member we deem to be mass-messaging other members of the site. Our judgement of this will be based on the number of unsolicited messages sent i. Paid membership These membership Terms and conditions constitute an entire agreement for the purchase of any paid membership packages and supersede any prior agreement or arrangement with users regarding free membership or offers.
Fees are subject to change. All orders for membership subscriptions made by users of the site shall be deemed to be an offer to purchase such membership subscriptions according to these Terms and conditions.
Acceptance by us of an offer by users shall take the form of a notification by us that a payment transaction has been processed successfully.
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Paid membership entitles users to put up extra information about themselves on the site and also to make contact with other members and organise to meet in real situations. Any contact is to be made via the messaging, chat or forum functions of the site. This is the sole purpose of the site. Price and payment The price shall be the price quoted on your accepted order and listed on the site in the "Upgrade" section on the date in question.
Payment is by credit card and is secure. Cancellation Users may cancel a membership subscription at any time once it is paid for, by sending an email to info overfiftiesfriends.
The user's membership profile will be removed at the earliest convenience. We cannot however refund paying users for the cancellation. If for any reason you are unhappy with the membership subscription once subscribed, please send feedback to the same email address and we will do our best to address your complaint. The copyrights are owned by O.
Material may only be downloaded from this website for informational or personal purposes. F or in accordance with the Copyright, Designs and Patents Act F shall not be liable for any damage to or viruses which may infect your computer equipment, software, data or other property as a result of your access to, use of, or browsing the O.
F website or downloading any materials, text, data or images. Our site includes a combination of content that we create, that our partners create and that our users create. All materials published on our sites, including, but not limited to, written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips and flash animation, are protected by our copyrights or trademarks or those of our partners.
The following document outlines the terms and conditons for the next website. Terms Correct as of Your order Orders and Contract Your order for goods is accepted and a contract is formed between Next and you when we despatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you by Next, nor at the point in time that you receive an email from Next acknowledging receipt of your order.
Until the goods are despatched the order may not be accepted by Next, or may be cancelled by you. Exceptions apply to orders for personalised items and goods made to your order which cannot be cancelled by you once you have received an email confirmation that your order has been received, as such items and goods may already be in production as a result of your order.
For security reasons, until you have placed an order for goods, received your first statement and a payment has been received for those goods, you will be unable to order gift cards. For security reasons we may restrict the volumes of certain items to be sold in any one transaction. Following formation of the contract, Next shall continue to own any goods ordered until it has received payment in full from you, even though the goods may have already been delivered to you.
Statements You will receive a statement every month detailing your purchases unless you have not placed an order and there is no outstanding balance.
Your statement will show what we have sent you since your last statement, the payments we have received from you, the outstanding balance, your minimum payment and the date this is due, your current credit limit, the balance available to spend and what we have sent you since your last statement, i. Cancelling your order Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service.
Please be aware that your right to cancel does not apply to certain goods that we sell, for example, items made or customised to your order, such as photo gifts, made to measure curtains and personalised goods, fresh flowers, perishable food items, audio or DVD recordings, computer software and games toiletries and cosmetics where the seal has been broken, or pierced earrings.
You must inform us of your wish to cancel in writing either by letter, email or by using the cancellation form on the website or call within a period of 14 days beginning on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging, wherever possible, within 14 days of informing us of your wish to cancel.
If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. We cannot accept substitute or alternative items by way of returns nor are we able to send them back to you, so please look closely at the items you return to us. We can offset this amount due from other sums that may be due to you for refunds.
Fresh Flower cancellations and changes are possible up to 48 hours prior to delivery. Additional terms and conditions apply to cancelling orders for certain goods such as made to order items, large items of furniture and domestic appliances.
Please refer to the terms relating to the supply of those goods. DPD Precise Delivery charges will not be refunded if you cancel or return your order. Delivery terms Delivery to stores Delivery to stores is free. You will be advised of the earliest delivery date at the time of order. The next day delivery to store service applies to orders placed before midnight on any day. Delivery times cannot be guaranteed. It is available in most stores excluding airport stores and is subject to stock availability and demand.
Please take one form of personal identification e. We will email you when your order is ready for collection at your designated store. Parcels will be available for collection in most stores on the stated delivery day after 12 noon. Orders delivered to stores that are not collected within 10 days of the collection date will be returned to the warehouse and a refund processed. Store delivery exceptions Delivery to stores is not available for swatches and paint samples, all flowers, items ordered from the Gift List, Gift Cards, Art2Order, personalised items or items made to your order, photos, domestic appliances, Gift Experiences, wall stickers, Garden and Plants, Hammonds bedrooms, Beaverbrooks products, or some large 2 person delivery items.
Subject to the exceptions listed below, the nextunlimited service includes orders for home delivery, 2 person delivery items, deliveries to Hermes Parcel Shops and courier collection of any fashion item. Due to their bespoke nature, most personalised items will be delivered within 7 days.
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If you are a Credit account holder, the nextunlimited subscription charge will be added to your Credit account and will show on your statement as a one off charge for the year. Interest will be charged on the subscription if you do not pay off your balance in full before the next statement from the statement date following the date on which the subscription is added to your account.
At the time of your purchase the charge will be added to your total at checkout. Orders cannot be placed in store. The service will be immediately activated upon sign up. The charge for the nextunlimited service will not be included for the purposes of any other offer or incentive. The nextunlimited Service does not include: Orders placed in store; Orders placed for Precise Home delivery; including 2 person; Orders for the following: Collection of 2 person items and domestic appliances The service is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes.
It is your responsibility to ensure you use the nextunlimited service in accordance with the terms and conditions. Any breach by you will result in the termination of your subscription and no refund will be given.
If Next discontinues the offer, you will be refunded pro rata for the remaining months of your subscription. Cancellation Rights You can cancel this subscription within the first 14 days after requesting it, if the service has not been used. If you wish to cancel this subscription during this time, please login to your account at next. After this time, no refund can be given, including if credit is withdrawn or you close your Credit account. Renewal If you have a Credit account you will be contacted before your 12 month subscription is automatically renewed.
Please note, in order for your subscription to be renewed your account must have sufficient credit to cover the renewal cost. For customers without a Credit account, we will contact you before your subscription is due to expire. The subscription is non-transferable between accounts. The next day delivery service is only available in our personal courier areas throughout the UK and is subject to stock, courier availability and courier area.
When the personal courier service is not available, Next will deliver by an alternative carrier and this may take longer. If you have any questions please go to www. For call charges contact your service provider. The standard next day delivery service applies on orders placed Monday to Saturday.
Weekend furniture, upholstery and large homeware delivery service is available for delivery between 7. In Northern Ireland, the standard next day delivery service applies on orders placed Sunday to Friday. Orders placed on a Saturday will be delivery on Monday. Deliveries to stores are free. Next day delivery is not available on Sundays in Northern Ireland. Standard next day is not available during Sale periods. Specific delivery details will be confirmed at the time you order.
Standard courier delivery services are available in most areas. All courier delivery services are subject to stock, courier area and availability and demand.
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When the standard courier service is not available, Next will deliver by an alternative carrier and this may take longer. No delivery services are available on a bank holiday. Over our busy periods our standard delivery services may be affected, specific delivery details will be confirmed at the time of order.
This service will only be offered to customers that live in an eligible area. Customers will be able to choose a 1 hour delivery time slot from a range of available time slots during the following 6 days. DPD will then be in contact with customers who will be able to make amendments to the delivery if required.
The following exceptions apply: These additional delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given. Your delivery address You can have up to 5 alternative delivery addresses on your Next Account.
Delivery to an alternate address is not available during a Sale period. We reserve the right to refuse a delivery to an alternative address. If delivering to an alternative address, you may be required to pay in part or full by credit or debit card for your purchase and the card must be registered to your Next Account address.
Alternative addresses will expire after 13 months if not used. Applies to residential addresses only. Next Day Delivery- Post codes The next day delivery service applies on orders placed before 12 Midnight.
The next day delivery service is only available in our personal courier areas and is subject to stock and courier availability and demand. Next Day Delivery is not available during Sale periods. Next Day Delivery is not available in the following postcodes subject to change: AB12 3xxthis information relates to you. Hermes Parcel Shops cannot be used for delivery of flowers, wine, 2 person delivery items, items made to your specification or items ordered from Gift List, Hammonds bedrooms, photos, domestic appliances, Beaverbrooks, Art2Order, Made2Measure, house signs, wall stickers, Garden and Plants and Gift Experiences.
Standard next day delivery is available to most Hermes Parcel Shops. This is with the exception of Sundays and Bank Holidays.
No parcels will be delivered to a Hermes Parcel Shop on these days but any parcels already delivered will be available for collection. Parcels will be available for collection between 12 noon and 5pm Monday to Saturday. We will email or text you when your order has arrived and is ready for collection at your designated Hermes Parcel Shop. Your parcel will be kept at your designated Hermes Parcel Shop for 10 days. We will send you a reminder text or email to collect your parcel before we return it to our warehouse.
Hermes Parcel Shop opening times and days cannot be guaranteed. All delivery services are subject to stock and demand. When collecting a parcel delivered to a Hermes Parcel Shop, please take one form of personal identification e. If a representative is collecting a parcel the identification supplied should be for the customer that has placed the order. The next day delivery service is only available in our personal courier areas throughout Northern Ireland and is subject to stock, courier availability and demand.
Free delivery will be based on account address only. It is not applicable to: Specific delivery details will be confirmed at the time you place your order. Delivery to store is free. You will be informed at point of order if your goods require 2 person delivery. Return your unwanted item s within 14 days beginning on the day after the day you receive the goods.
The returns charge will be deducted from your account. Express 5 Day Delivery for Furniture And Sofas Products on the express delivery will be delivered to your home within 5 working days. If your order consists entirely of 5 day delivery items furniture or sofas and they are in stock then you will be offered a delivery date within 5 working days. If all your items are on the 5 day express delivery service you will be offered 1 date within the 5 day slot otherwise the delivery will be outside this lead time.
If the first delivery date you are offered is out of the 5 working day period then contact the customer services team on Note: The 5 day delivery offer is only available in core delivery areas covered by Next delivery fleet. Please check on ordering. Out of the core delivery areas you will be offered the first available delivery slot.
Customers ordering one or more items in an order will only be charged once. We are unable to deliver Furniture and Sofas outside of the British Isles. Other Delivery and Collection points We may offer other alternative locations other than our own stores or Hermes Parcel Shops.
The terms and conditions for these locations will largely be the same as for Hermes Parcel shops. If there are any additional requirements these will be made clear at the point of order. Send to a friend service allows orders to be delivered to the account address as well as up to 5 other addresses. You must sign into your Next Account with your password to use this feature. Unfortunately we are unable to deliver to workplace addresses. After the new address details have been entered we will ask you to authenticate the new address against your billing address by entering your credit card details the credit card must be registered to your billing address.
We will not take any payment from the card and the information will not be stored by us, it is simply used as a security check. Once you have completed this step you can start delivering items to an alternative address. The credit card must be registered to the Account Address. Gift Cards or eVouchers cannot be used for goods purchased and delivered to an alternative delivery address for security reasons. In the instance that part of the order is delivered to a store and part is delivered to a new address, the order may still need to be paid for in full by credit card.
Free delivery and other offer codes remain the property of Next, are non-transferable and may not be reproduced in any other form or used in conjunction with any other offer.
Flowers Delivery There is no delivery charge for flowers including any add on gifts. Flower stems and hardware may vary from those pictured according to seasonality and availability. Most fresh flower orders placed Monday to Friday before 9pm can be delivered the next day. Most orders made on Saturday before 12pm and Sunday before 12pm can be delivered next day. No deliveries are made on Bank Holidays or the day following a Bank Holiday. Deliveries are made Monday - Sunday between 7am and 7pm except Bank Holidays.
Delivery is generally to mainland UK postcodes only, excluding Northern Ireland. Delivery does change by product so check individual bouquet for more delivery details. You will be advised of delivery availability at time of ordering. Orders for alcohol can only be taken from those over 18 years of age. Flower orders are not returnable, for refunds on a faulty item please phone Wine orders are not returnable, for refunds on a faulty item please phone This service is available in most Next stores except our airport stores and is free of charge.
If you are returning an item via a store, please take your delivery note with you. For details of your nearest store please call or log on to next.
Items bought in store using a Next Directory Card or nextpay card cannot be returned via the Courier and must be returned to a store. Returns Via Courier You may return most items in a new and unused condition and wherever possible in the original packaging.
To return Beaverbrooks products, see separate heading below. Some items may not be returned or cannot be returned to a store. This charge is applied per collection even if you return multiple orders via one courier collection. If you paid for the order using your Next credit account, this charge will be applied to your account on receipt of the return. Items bought in store using a Next credit account cannot be returned via a courier and must be returned to a store.
Using Hermes Parcel Shop to return a parcel Fashion and small homeware excluding electrical items in a new and unused condition can be returned via a Hermes Parcel Shop. Without this a return cannot be completed at a Hermes Parcel Shop. Specific packaging or despatch bag are not required, although if possible please return in the original packaging. You will receive proof that you have returned a parcel at a Hermes Parcel Shop.
Hermes Parcel shops will not accept the following Next items for return: This may take up to 7 days. If you paid using your Next credit account, the returns charge will be added to your account Post To return by post call to request a returns label, then take to your nearest Post Office.
Exceptions to the returns policy The following exceptions apply to our returns policy. We cannot accept any returns through our airport stores.
No refunds or exchanges can be given on items made to your specification, such as digital photos, photo gifts and made to measure items, or on either unsealed pots of paint including sample pots, unless there is a manufacturing defect or the goods are not as ordered. For hygiene reasons, pierced jewellery items, cosmetics, toiletries and mattresses cannot be returned if unwrapped or unsealed unless faulty.
Perishable items such as food, plants, drinks and fresh flowers cannot be returned. Where a product has a security sticker warning that the product cannot be returned once the sticker is removed, a refund or exchange will not be given if the seal is broken except in accordance with your legal rights.
Returned items which are not in new or unused condition may not be fully credited to your account unless they are faulty. This does not affect your right to return faulty items. Refund Cards Refund Cards are credited with the value of goods returned and can be used by the recipient only in full or part payment for goods purchased from participating Next Retail stores. This card cannot be used to purchase from Next Online, pay towards a credit account and cannot be used online or to purchase Gift Cards or E-vouchers.
Before you receive the card we may ask for your address which we will retain to monitor use of our refund policy. On redemption you may be required to confirm your address and if this does not match the address previously given we reserve the right to refuse to honour the card. The value of purchases will be deducted from the balance on the card when presented; any remaining balance can be used against future purchases. Purchases and refunds made outside the UK are subject to currency conversion at the prevailing daily rate.
The card is not for re-sale or transferable and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if sold. If found cut in two and return to The Next Banking Department. For call charges, contact your service provider. The card will expire 24 months after last use or balance check and any remaining balance will be deducted. Next cannot accept responsibility if your card is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
This card remains the property of Next and is not a cheque guarantee, credit or charge card. Your statutory rights are not affected. Ways to pay and credit account information We accept all major credit and debit cards Nextpay Credit Account Click here for the current nextpay credit account terms and conditions.
You will be presented with a credit agreement containing full terms and conditions if you apply for a nextpay credit account. If you later return any item you will not be entitled to the discount.
Offer only applies to Next products purchased at full price. Gift Card Your Gift Card can be used by you if you are the purchaser or given as a gift. You can use the card in full or part payment for goods purchased in participating Next stores in the UK and Ireland or online at next. Alternatively the card can be used to pay a credit account by calling Selfserve on freephone 58 58 and quoting your Selfserve account number which can be found on your statement or delivery note.
Any payment credited to the card which is subsequently dishonoured will result in the credit to your card being revoked. The value of your purchases will be deducted from the balance on your card when presented; any remaining balance can be used against future purchases. Purchases and refunds made outside of the UK will be subject to currency conversion at the prevailing daily rate.
The card is not for re-sale and cannot be exchanged for cash. Your balance will be updated after every purchase and will be shown on your till receipt. The card will automatically expire 24 months after the last time that you use it to make a purchase or check your balance and any remaining balance will be deducted. Next cannot accept responsibility for your card if it is lost, stolen or damaged. For Lipsy Gift cards, please see Lipsy section.
The Gift Card cannot be used for the following: A recipient of an eVoucher must have a valid email address. It's possible to receive an eVoucher without having a credit account but it is not possible to redeem the eVoucher online without an Account. You can book delivery of the eVoucher up to 60 days in advance but payment will be taken immediately.